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Meet Our Team

Our caring and compassionate veterinary care team!

We not only strive to provide quality veterinary care to your pet, but also quality person to person experiences. This mission of ours is made possible through our remarkable team that we are quite happy to toot our own horn about!

Our staff will warmly welcome you to our clinic. They work hard to remember details that are shared with them, enjoy making connections with our clients, and go home fulfilled when they’ve made a client’s day a little brighter. Check out our Testimonials page here on the website or “like” our Facebook page and scroll through the reviews to see just how special they’ve become to our existing clientele.

Dr. Charles E. Hiss, DVM

Veterinarian & Owner

Education: Purdue University School of Veterinary Medicine

Dr. Hiss graduated from Purdue University in 1983 and has practiced in Kokomo since graduation. Dr. Hiss enjoys clinical practice because it allows him to develop relationships with his patients and clients.

He is a member of the Indiana Veterinary Medical Association and the American Veterinary Medical Association.

Dr. Hiss has the wonderful ability to make the toughest scenarios understandable. He takes the time to explain and demonstrate to our clients so that we all end up on the same page at the end of visits.

He has been married to his wife, Nancy, since 1981, and they have one daughter, Megan. Hobbies outside of work include family activities, golf, sporting events and spending time with the family pets (2 pugs and 1 cat).

PCC Team Member Since May 1983

Dr. Donna Maxwell, DVM

Veterinarian

Education: University of Illinois

Dr. Maxwell is a 1995 graduate of University of Illinois. Her interests are primarily in internal medicine and small animal medicine, particularly feline. Outside of being a veterinarian, her interests include hiking, biking, gardening and stained glass. She lives with her tribe of 5 cats. If the cats approve, she will someday have a dog.

Nancy Hiss

Hospital Administrator & Practice Manager

Education: Purdue University

Nancy has been overseeing the administrative needs of Pet Care Clinic since 2006. After graduating from Purdue University in 1980, she married Dr. Hiss in 1981. Kokomo has been their home since Dr. Hiss started practicing in 1983. One of the many perks of being in the office is getting to hold the puppies and kittens that come in to see the doctors!

She is proud of the clinic’s great staff and the quality of service everyone provides to the clients. Nancy is the backbone of our clinic and makes sure that we all stay healthy and happy! She enjoys spending time with friends and traveling to see her daughter, Megan! Her pugs and kitty keep her busy at home; she loves to spoil her pets.

PCC Team Member Since January 2006

Chandra

Veterinary Assistant & Inventory Specialist

Chandra has been with us for years, off and on. She started with us as a young woman and has become a necessity for us all, both in daily assistance and brightening our spirits. She is a blessing by being a helping hand when we need it! She has a beautiful family (human & furry) and is busy whether here or at home. Her favorite part of working at Pet Care Clinic is loving and caring for all the sweet fur babies! One-on-one time with them really means a lot to her, like when she gets to hand-feed them after surgery. She also finds it rewarding to see how dedicated our clients are through the years. Altogether, it is so gratifying to her to do work she absolutely loves and do it alongside such a great staff. She couldn’t imagine herself anyplace else!

PCC Team Member Since May 2018

Jenna

Kennel Attendant

Jenna is a student and a nine-year 4-H member. She has participated in a variety of projects involving cats, dogs, rabbits, calves, and pigs.

She adores animals and often helps on the family farm.

Jenna says her favorite part of the day is getting to spend time working at Pet Care Clinic where she loves both the animals and the amazing staff.

She hopes to continue her education in the field of veterinary medicine so she can pursue her passion for helping animals and people!

PCC Team Member Since August 2021

Savannah

Kennel Attendant

Savannah is a current student at Ivy Tech Community College Kokomo studying biology. She has been an animal lover her whole life owning many different types of animals including dogs, cats, horses, goats, chickens, and guinea pigs. Ever since she was little she has known that she wanted to work in the vet field. She has 3 dogs, Chuy, Millie, and Charlie. And 2 cats, Bailey & Tenny.
In her free time she loves to go to church, spend time with her family & friends, run, golf, read, and go shopping.

Rachelle

Veterinary Assistant

Education: Purdue University

Rachelle is currently studying Animal Sciences at Purdue University. She will graduate this May and begin Veterinary School in August. Rachelle has two basset hounds, Remo and Rosie, and a cat named Milo. She loves spending her free time with her family and future husband Eric. Some of her favorite activities include kayaking, camping, playing board games, and reading. She loves Pet Care Clinic and can’t imagine working anywhere else.

PCC team member since 2019

Taylor

Veterinary Assistant & Front Desk Team Leader

Education: Harrison College

Taylor loves getting to meet and take care of all our furry patients. She has a love for animals that started at a young age, and pursued her dream of working in the veterinary field by graduating from Harrison College in 2018. She has 2 French Bulldogs, Cash and Celeste, and a guinea pig, Penelope. In her spare time she loves spending time with her friends and family.

Team Member Since October 2017

Kara

Veterinary Assistant & Social Media Coordinator

Kara has always had a goal in life to work in the veterinary field ever since she was a child. Helping animals feel there best is something she is grateful to get to help our doctors do each day. She has a tiny, adorable dog named Temari.

She spends time with another passion: teaching high school color guard. Any remaining time she has left is spent with family and friends.

Most Recently a PCC Team Member Since September 2020

Abby

Veterinary Assistant & Saftey Specialist

Education: International Business College

Abby is a graduate of International Business College. Working to improve the lives of animals has always been her passion. She has a dog named Macy and two cats named Vader and Toast. Abby is very family-oriented and loves arts and crafts.

PCC Team Member Since September 2021

Erica

R.V.T, Lead Veterinary Nurse

Education: Purdue University

Erica is a graduate of Purdue University. She has 2 cats, Barbossa and Mowgli, and 1 chinchilla, Squishball. Outside of work, she enjoys reading, hiking, and spending time with friends. She loves working with all animals but has a soft spot for black cats and Golden Retrievers.

(and she loves Halloween – thus her profile pic)

PCC team member since 2019

Tater Tot

Assistant Manager

Tater Tot has been a member of Pet Care Clinic since 2011. It all started when she was accidentally ran over by another Doctor who was working here at the time – they were coming in at night for an emergency call and Miss Tot tried to dart across the road. While she was under care here, she pawed her way into the heart of Dr. Hiss and has never looked back since!

She started off laying low in the back of the clinic getting pets from the staff but has recently decided to make more appearances up front to not only get the spotlight from clients but make sure the employees are on their toes and paying attention to her!

When Tater Tot isn’t chasing her own toys in the clinic she loves to play with the cool nick-nacks up front like paper clips and rubber bands! (And every so often the rabies tags – but don’t tell Dr. Hiss!) She also enjoys Tartar Shield cat treats, sitting in warm chairs after someone gets up from their seat, seeing how fast she can run by the treatment area, and the occasional glaring at dogs as they get their weight checked in the back on the big scale.

Tater Tot is blessed that Pet Care Clinic took her in and appreciates all of the time and care the staff provides for her. She is grateful every day that she has Dr. Hiss to always look out for her!

Molly

Animal Care Specialist

Molly is a current student at Purdue University studying Veterinary Nursing. Animals have always been such an important part of her life and she has known that she wanted to be in the veterinary field since she was very little. She has three dogs which she loves to take on walks and go hiking with. In her free time, she loves to paint, read, and spend time taking care of her plant collection.