Clinic Blog

Erica AS grad photo

Erica’s Story: Why I Love My Job

By Clinic BlogNo Comments

“Why I Love My Job” from Erica’s perspective:

Working with animals can be a tough job, throughout the day you get covered in scratches, and mysterious stains (that you hope are just slobber), but all the hard work is so worth it in the end just to see a tail wag or hear a purr. I love my job because of the animals that I get to care for each day and for the amazing team I get to work alongside. I started at Pet Care Clinic in May to fulfill my internship requirement for school, and I can’t imagine having gone anywhere else. Everyone at the clinic has gone out of their way to help me get the best experience possible, and I can’t thank them enough. It is because of their hard work and the amazing mentoring I received that I am one step closer to earning my Bachelor of Science in Veterinary Nursing. I have decided to continue working part-time at Pet Care Clinic as I finish up my last year of school, so you’re sure to still see me around! – Erica

Taylor’s Story: Why I Love My Job

By Clinic BlogNo Comments

“Why I Love My Job” from Taylor’s perspective: 

Working with animals has always been something I wanted to do since a young age. I have always been willing to learn how to and then strive to provide the utmost care for all patients. It’s so much more than just playing with puppies and kittens all day, like some may think. Working alongside Dr. Hiss and other veterinary nurses and assistants, I have learned what to do to get to where I want to be in patient care. I love being able to grow in the field, learn new things along the way, and I love all our furry patients. – Taylor

Nancy’s Story: Why I Love My Job

By Clinic BlogNo Comments

“Why I Love My Job” From Nancy’s Perspective!

Pet Care Clinic has been a part of my life since 1983! I actually started working in the clinic in 2005. From the first day here I have enjoyed meeting our clients and patients! Our own two pugs are from clients! 

My favorite thing about being here is to watch our employee family develop their skills and grow as a team. I love the positive feedback we receive from clients and how caring our staff is with their beloved pet. 

A number of our past and present employees came on board as high school or college students. To watch them mature and become caring successful adults is such a positive feeling. Often times, they are here until they have the opportunity to achieve their dreams, either a job or a family. Julie, Kaleb, Chandra, Erica, Brianne are just a few who were awesome team members who went on to other endeavors, but keep in touch and visit us on a regular basis. There are many others! 

I am proud of my husband, and what a smart, caring and skilled veterinarian he is. Over the years, it has amazed me how many faces and names he remembers of all his clients. He even remembers their pet’s name!

I am proud of Amanda and Tiffany and their recognition as outstanding women in the veterinary field. I am glad to have positive role models for our staff including Dr. Rachel Fernung, Dr. Allison Foust, and Dr. Denise Pearson. These veterinarians work on a relief basis and provide care to our patients when Dr. Hiss is out of the office. We appreciate them very much. 

I love being around our entire staff and watching their positive work ethic, skills and love hearing their laughter.

I am very thankful for the continued positive health reports on Dr. Hiss from his oncologist. His tumor has gotten almost 50% smaller and he can continue on his medication. We know eventually surgery will be necessary, but the smaller the tumor, the less invasive. So keep those prayers coming!!

Chelsie’s Story: Why I love my job

By Clinic BlogNo Comments

We have been working on a project at Pet Care Clinic called Why I Love My Job. Each month a staff member will have the opportunity to express what their job means to them. This is why Chelsie loves her job: 

“I’ve worked with animals most of my adult life thus far. Striving for their welfare is very important to me. I spent my time in an animal shelter previously, but I couldn’t have asked for a better clinic than Pet Care Clinic to start my transition into the veterinary field. Being a veterinarian is a part of who Dr. Hiss is. He takes his time with every appointment, no matter what stage of life the pet is in. The hospital staff is extremely knowledgeable and helps with so much more than people think. The office staff aims to work with client schedules and getting inquiry responses in a timely manner. This job wouldn’t be what it is without the exceptional people that I have the pleasure of working with every day.” -Chelsie

April is Heartworm Prevention Month

By Clinic BlogNo Comments

Heartworm disease is a serious and potentially fatal disease in pets transmitted from a mosquito bite. Once bitten, it takes up to 6 months for adult worms to appear. View the amazing chart at the bottom of the blog to understand the lifecycle of a heartworm (hint: you can click on it to enlarge).

Heartworms are foot-long worms that not only live in the heart, lungs and the associated blood vessels. This can lead to heart failure, lung disease and damage to other organs. It is important that your pet is on year round prevention and is tested every 12 months to be sure they are free of heartworms.

Dogs are a natural host for heartworms and if left untreated the number of worms will only increase. Heartworm disease is a little different for cats. Unlike dogs, most worms in cats do not survive to become adults. However, if our feline friends do end up getting adult worms they typically only have one to three which is a very low number compared to our canine pals.

You may wonder if your pet is at risk for getting this disease or if he/she really needs to be on prevention and the answer is YES! You may not know this, but heartworms are spreading to new regions of the country each year. The primary reason being, mosquitoes are blown a far distance by wind which results in them traveling to new areas. Secondly, infected pets are spreading to uninfected areas. Hopefully this helps everyone see why we encourage you (if you haven’t already) to get your pet started on heartworm prevention!

Read more by visiting

If you have any questions on how to get your pet started on prevention or what product your pet is currently on, give us a call or send us a text to (765)453-4700. We want to make sure your pets stay protected all year round.

A special thanks to the American Heartworm Society for providing relevant and life-saving data about this disease!

Erica’s Story – Why I Love My Job

By Clinic BlogNo Comments

We have been working on a project at Pet Care Clinic called Why I Love My Job. Each month a staff member will have the opportunity to express what their job means to them. This is why Erica loves her job: 


“Ever since I started working here, I’ve always gotten the sense of family. I started volunteering at Pet Care in 2006 when I was just in middle school. Now that I have come back as a senior at Purdue, I can confidently say that the family bond has only gotten stronger. Dr. Hiss is one of the most thoughtful, compassionate doctors who loves what he does. He gives every client and patient the exact same attention and care. The veterinary technicians and assistants work hard to ensure patient care is always a top priority. The front desk associates strive to make sure that clients are able to call and schedule appointments, fill medications, and answer any questions they might have. I am truly blessed to be working at Pet Care, because it does not feel like a job to me. I am helping animals and working with some amazing people, both of which make me so incredibly happy.” – Erica

Prescription Food Orders Online

By Clinic BlogNo Comments


We are migrating prescription food orders to our online pharmacy. It is very important that you create an account and order food before you are down to a week’s worth of meals left. This will help to cover the shipping time. Please do not wait!

Benefits to you:

  • Convenient shipping straight to your doorstep
  • Optional auto-shipments so you never run out of food
  • Multiple sizes of bags to fit your budget
  • Frequent coupons, savings and free shipping promotions right to your email
    • promo code ‘HURRAY25″ saves you 25% off your 1st order!


Don’t like online ordering from home? Our front desk staff can place the order for you during business hours, just call us! It will ship directly to your house.

*Please note that this is still an online order and will require a payment online at the time of the order.



Other Alternatives:

Many alternate online retailers to choose from as well. You can compare deals to find amazing opportunities for savings.

*please keep in mind that these retail locations will still verify your valid prescription with Pet Care Clinic, this generally adds an additional 1 to 2 business days to processing & shipping time from these unaffiliated sites.*

Top 3 in All of North America

By Clinic BlogNo Comments

Tiffany was recently honored at the Petplan 2019 Veterinary Excellence Awards. She made it to the top 3 finalists for Veterinary Nurse of the Year. How do you put that in perspective? Well, thousands of nominations were received for all of the awards given for this year, so top 3 finalist is a very distinguished place to be! 

We are so proud to have her expertise, dedication, passion and drive focused here. She brings amazing care to the table everyday for all of our clients and patients.

Way to go Tiffany! You will always be number 1 to us.

Parting is such sweet sorrow…

By Clinic BlogNo Comments

Dr. Hiss and the staff of Pet Care Clinic are very proud to announce that Kaleb will be following his dream of traveling the world! Kaleb has been offered the position of Flight Attendant for United Airlines.

We have been very lucky to have had Kaleb with us since 2013. We have watched him move out on his own, graduate college and grow into an amazing young man. During his time with us, we have witnessed him work his way into our client’s hearts. 

The level of service Kaleb gives our clients and patients exceeds expectations on a daily basis. He is loving, loyal and a true friend to all of us. He will be missed greatly.

So it is with excitement, for his opportunity, and sadness that his time with us coming to an end, we wanted to let all of you know that May 10, 2018 will be Kaleb’s last day with Pet Care Clinic. He will be leaving for his training in Houston. We know you will be AWESOME!

PetPlan Awards 2018

Award Winning Team

By Clinic BlogNo Comments

 We are overjoyed to announce that Kaleb Tocco, Front Desk Associate, was honored at the PetPlan Veterinary Excellence Awards as a top 3 finalist and runner-up for Receptionist of the year 2018. His commitment to compassionate euthanasia services and treating clients with respect captured the judging panel and gained him the honor of being invited to the awards. We all consider this a great achievement and a reminder of what a fabulous team member we have in Kaleb.

Petplan Named Amanda Inman “Practice Manager of the Year” at the 2018 Veterinary Excellence Awards

Pet insurance provider presented the top honors at a black tie event on February 2


Kokomo, IN 2/20/18 – Petplan pet insurance named Amanda Inman of Pet Care Clinic of Kokomo, Inc. their Practice Manager of the Year at the seventh annual Veterinary Excellence Awards dinner at the Four Seasons Orlando Resort on February 2.

Inman impressed the judging panel with the quality of her work, commitment to her team, passionate pursuit of continuing education and dedication to bettering the lives of animals in the local community. 

“I’d like to extend a warm congratulations to Amanda,” says Petplan co-founder and co-CEO Natasha Ashton. “It is an honor for all of us to witness and celebrate the work she does to provide exceptional care as well as drive education and innovation in veterinary medicine. Not only does she deserve an award, but she deserves a heartfelt ‘thank you’ as well.”

Nominees for the award were submitted by both professional peers and clients, and then each completed a rigorous application process to accept their candidacy and advance to the semi-finalist and finalist rounds. The judging panel included North America’s most talented veterinary professionals, several of whom are award-winners from past years.

Regarded as one of the industry’s premier events, Petplan’s  Veterinary Excellence Awards celebrate the important work of America’s veterinary professionals, who go above and beyond providing pets with excellent care and clients with outstanding customer service.

To learn more about the 2018 winners or nominate a pet health hero for the 2019 Awards, please visit


Petplan has built an industry-leading pet insurance policy for pet parents who demand a higher pedigree of care for their best friends. We’ve leveraged 40 years of global experience to create completely customizable coverage pet parents can feel confident in, and world-class claims service that operates 24 hours a day, every day.

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others.

Petplan policies are underwritten in the U.S. by XL Specialty Insurance Company and in Canada by XL Specialty Insurance Company-Canadian Branch. The company is rated A+ by S&P (2018). Coverage may not be available in all jurisdictions. For more information about Petplan pet insurance, visit or call 1-866-467-3875.