Clinic Blog

The Purr-fect Cat Carrier

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What should you be looking for in a carrier for your cat?

We want to make sure that the annual trip to see us is as safe and stress free as possible. That process starts with how your feline companion gets to the clinic.

#1 – Your cat carrier should be sturdy.

We recommend a carrier made out of hard plastic so that they have a stable surface to stand on. 

#2 – The door of the carrier should be made out of metal.



When doors are metal, they are less likely to be damaged or broken resulting in an escaped kitty!

#3 – Preferrably, it should have multiple ways to access the kitty.

The carrier should also be easily opened from the top, or the top removed for easy access to our more shy patients.

#4 -So, how big should this carrier be?

The carrier needs to be big enough for the cat to stand, turn around, and lay down comfortably. To make sure this is possible, measure your cat from their nose to the base of their tail. This is the length of the cat. The carrier should be 1 and ½ that length. So, if the cat is 12 inches from nose to tail, the carrier should be 18 inches long. It should also be as wide as the cat is long. In this example the carrier would need to be 12 inches wide.  This will ensure they are able to turn around comfortably.

#5 – Plan your visit to the clinic! 

You’ve successfully created a safe and comfortable way to get your furry feline to the vet.

Tiffany’s Story: Why I Love My Job

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“Why I Love My Job” from Tiffany’s perspective:

Working with animals has always been very natural for me! I feel comfort and joy in their presence. I remember being in grade school and an assignment was asking what we wanted to be when we grew up? Mine was always veterinary technician! Growing up with my grand-parents hog farm and being in 4-H kept me very active with animals. I have always been committed to caring for animals even when it comes to keeping the barnyard clean. I just simply enjoy all of it! I am very grateful and feel privileged to provide care f or my patients every day! Patient care if very important to me and I strive to continue learning to better care for them. I can’t imagine my life without animals.

– Tiffany


Amanda’s Story: Why I Love My Job

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“Why I Love My Job” from Amanda’s perspective:

Working at Pet Care Clinic the last 12 years has changed my whole life. I didn’t know that working could be so fulfilling until being here. I found my career, passion, mentorship, and friends – both co-workers and clients alike. My job here has opened doors in my life that I didn’t know could ever be unlocked! Pet Care Clinic changes something in anyone that comes here. It’s an opportunity to see how great a workplace culture can be, how you can respect one another whether agreeing or disagreeing, how loving what you do makes it great to get up each day and head to the same place, and how helping animals & their owners makes us better humans! There isn’t a day that goes by that I don’t feel some amount of gratitude for having my job here, and I recognize how rare that it in today’s world. I truly love my job! – Amanda

Ashley from Pet Care Clinic

Ashley’s Story: Why I Love My Job

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“Why I Love My Job” from Ashley’s perspective:

What makes me love this job is not only the clients and patients we see on a daily basis but the amazing team I get to work with and call family. I started at Pet Care Clinic in January of 2017 while finishing my schooling at Indiana University Kokomo for my bachelor’s degree in hospitality and tourism. Everyone may not know that I graduated last May and am in search of my “dream job” to fulfill my passion for planning and coordinating events. I have gotten to know a lot of our clients personally, and I enjoy speaking with them at their visits. My team and our clients/patients mean so much! I couldn’t ask for a better place to have spent my last 2 and a half years and will miss everyone greatly when I have to say goodbye. But for now, you will continue to see me here daily as I still get to see you all with your furr babies, which really bring joy to my day!

Changes to Our After-Hours Emergency Services

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Clients of Pet Care Clinic,

I have provided emergency care for my patients during my entire 36 year career. The past 13 years, we have shared after-hours emergency duties with Greentown Animal Hospital and Jefferson Road Animal Hospital. It is with a heavy heart that I announce:

We will no longer be offering after-hours emergency visits effective September 30th.

The market for associate veterinarians has been limited and competitive in the past few years.  As a result, is has been difficult attracting veterinary professionals to communities, like ours, that rely on most veterinary practices to provide normal daily care plus after-hours emergency care. Many of the new veterinary graduates cannot fulfill the duties of daily practice and emergency duties combined. As my generation of practitioners near retirement, we have to make changes now to ensure our patients, current and future, have a means of obtaining emergency care.

We are fortunate to be within one hour of four different 24/7 emergency clinics for critical patient needs. However, many of the calls we receive during hours we are closed simply require advice or determination of the urgency of care. With that in mind, we have chosen to employ GuardianVets to help with after-hours concerns. This service does not have a cost to you; it is a service we pay for on your behalf in our continued effort to find ways to meet our clients’ and patients’ needs.

Starting September 30th, when you call our clinic after business hours, you can select an option to talk to GuardianVets licensed veterinary nurses. While GuardianVets cannot directly prescribe medications or treatments, they will help navigate your concerns and direct you, if needed, to an appropriate emergency hospital.  All calls will be logged and transmitted to our staff here at Pet Care Clinic on the next business day so you can rest assured we remain in the loop about your pet’s medical care.

If you have questions about this new service, please contact us.


Charles E. Hiss, D.V.M.

Rachelle smiling

Rachelle’s Story: Why I Love My Job

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“Why I Love My Job” from Rachelle’s perspective:

Growing up, I always had a natural love for animals and couldn’t imagine having a life without them. In high school, I took a veterinary careers class, which led me to discover that my career goal in life is to become a veterinarian. Working here at Pet Care Clinic has given me so much experience while also working with the greatest people. I have gained valuable insight from Dr. Hiss and the staff that will help me achieve my goal. Oh and of course, I love being able to hold all of the furry animals that come in everyday! I love my job and what I do, and I am grateful for the opportunities that Pet Care Clinic has given me thus far. – Rachelle

Erica AS grad photo

Erica’s Story: Why I Love My Job

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“Why I Love My Job” from Erica’s perspective:

Working with animals can be a tough job, throughout the day you get covered in scratches, and mysterious stains (that you hope are just slobber), but all the hard work is so worth it in the end just to see a tail wag or hear a purr. I love my job because of the animals that I get to care for each day and for the amazing team I get to work alongside. I started at Pet Care Clinic in May to fulfill my internship requirement for school, and I can’t imagine having gone anywhere else. Everyone at the clinic has gone out of their way to help me get the best experience possible, and I can’t thank them enough. It is because of their hard work and the amazing mentoring I received that I am one step closer to earning my Bachelor of Science in Veterinary Nursing. I have decided to continue working part-time at Pet Care Clinic as I finish up my last year of school, so you’re sure to still see me around! – Erica

Taylor’s Story: Why I Love My Job

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“Why I Love My Job” from Taylor’s perspective: 

Working with animals has always been something I wanted to do since a young age. I have always been willing to learn how to and then strive to provide the utmost care for all patients. It’s so much more than just playing with puppies and kittens all day, like some may think. Working alongside Dr. Hiss and other veterinary nurses and assistants, I have learned what to do to get to where I want to be in patient care. I love being able to grow in the field, learn new things along the way, and I love all our furry patients. – Taylor

Nancy’s Story: Why I Love My Job

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“Why I Love My Job” From Nancy’s Perspective!

Pet Care Clinic has been a part of my life since 1983! I actually started working in the clinic in 2005. From the first day here I have enjoyed meeting our clients and patients! Our own two pugs are from clients! 

My favorite thing about being here is to watch our employee family develop their skills and grow as a team. I love the positive feedback we receive from clients and how caring our staff is with their beloved pet. 

A number of our past and present employees came on board as high school or college students. To watch them mature and become caring successful adults is such a positive feeling. Often times, they are here until they have the opportunity to achieve their dreams, either a job or a family. Julie, Kaleb, Chandra, Erica, Brianne are just a few who were awesome team members who went on to other endeavors, but keep in touch and visit us on a regular basis. There are many others! 

I am proud of my husband, and what a smart, caring and skilled veterinarian he is. Over the years, it has amazed me how many faces and names he remembers of all his clients. He even remembers their pet’s name!

I am proud of Amanda and Tiffany and their recognition as outstanding women in the veterinary field. I am glad to have positive role models for our staff including Dr. Rachel Fernung, Dr. Allison Foust, and Dr. Denise Pearson. These veterinarians work on a relief basis and provide care to our patients when Dr. Hiss is out of the office. We appreciate them very much. 

I love being around our entire staff and watching their positive work ethic, skills and love hearing their laughter.

I am very thankful for the continued positive health reports on Dr. Hiss from his oncologist. His tumor has gotten almost 50% smaller and he can continue on his medication. We know eventually surgery will be necessary, but the smaller the tumor, the less invasive. So keep those prayers coming!!