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PetPlan Awards 2018

Award Winning Team

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 We are overjoyed to announce that Kaleb Tocco, Front Desk Associate, was honored at the PetPlan Veterinary Excellence Awards as a top 3 finalist and runner-up for Receptionist of the year 2018. His commitment to compassionate euthanasia services and treating clients with respect captured the judging panel and gained him the honor of being invited to the awards. We all consider this a great achievement and a reminder of what a fabulous team member we have in Kaleb.

Petplan Named Amanda Inman “Practice Manager of the Year” at the 2018 Veterinary Excellence Awards

Pet insurance provider presented the top honors at a black tie event on February 2


Kokomo, IN 2/20/18 – Petplan pet insurance named Amanda Inman of Pet Care Clinic of Kokomo, Inc. their Practice Manager of the Year at the seventh annual Veterinary Excellence Awards dinner at the Four Seasons Orlando Resort on February 2.

Inman impressed the judging panel with the quality of her work, commitment to her team, passionate pursuit of continuing education and dedication to bettering the lives of animals in the local community. 

“I’d like to extend a warm congratulations to Amanda,” says Petplan co-founder and co-CEO Natasha Ashton. “It is an honor for all of us to witness and celebrate the work she does to provide exceptional care as well as drive education and innovation in veterinary medicine. Not only does she deserve an award, but she deserves a heartfelt ‘thank you’ as well.”

Nominees for the award were submitted by both professional peers and clients, and then each completed a rigorous application process to accept their candidacy and advance to the semi-finalist and finalist rounds. The judging panel included North America’s most talented veterinary professionals, several of whom are award-winners from past years.

Regarded as one of the industry’s premier events, Petplan’s  Veterinary Excellence Awards celebrate the important work of America’s veterinary professionals, who go above and beyond providing pets with excellent care and clients with outstanding customer service.

To learn more about the 2018 winners or nominate a pet health hero for the 2019 Awards, please visit


Petplan has built an industry-leading pet insurance policy for pet parents who demand a higher pedigree of care for their best friends. We’ve leveraged 40 years of global experience to create completely customizable coverage pet parents can feel confident in, and world-class claims service that operates 24 hours a day, every day.

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others.

Petplan policies are underwritten in the U.S. by XL Specialty Insurance Company and in Canada by XL Specialty Insurance Company-Canadian Branch. The company is rated A+ by S&P (2018). Coverage may not be available in all jurisdictions. For more information about Petplan pet insurance, visit or call 1-866-467-3875.


Winter Weather Woes

By Clinic BlogNo Comments

Just a few quick points to keep you and your pets safe this cold, cold winter season.

  1. Put up the antifreeze!
    • Cats & Dogs are attracted to the sweet smell and taste.
    • Highly toxic and very high mortality rate due to kidney failure.
    • Only 1 teaspoon can be fatal!
  2. Watch for arthritis.
    • Cold damp weather aggravates arthritis, just like in humans.
    • Overweight pets are prone to suffering more. Discuss weight loss and pain management with your vet.
    • Never use human medications without consulting with your veterinarian first!
  3. Fur doesn’t equal safe outside!
    • Regardless of fur/hair type, all animals need adequate shelter. None are equipped for constant exposure.
    • Pets’ paws, ears and abdomen do not have much fur – watch for frostbite
    • Cats especially like to seek shelter in the motor of cars. Always check before starting your car!
  4. Careful packing on the winter pounds
    • It’s no laughing matter to allow pets to gain weight during the winter.
    • Have an awareness of unnecessary treat giving just like humans snacking too much.
    • Never allow candy to be consumed especially if sugar free! “Fake” sugars are dangerous to pets.
  5. Use common salting sense.
    • Pet-friendly driveway salts are great but still require directions being followed carefully.
    • Pets with hairy feet will need their paws rinsed and dried with more attention to detail than those with less.
    • If your pet licks or chews at his feet normally, then you need to be cleaning paws when coming & going from salted walkways.


We thank you for taking the time to read this list. It is proof of how much you care about your furry family member!

Halloween Safety Tips

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Halloween Safety Tips

Halloween is known to be the spookiest time of the year, but it doesn’t have to be for your pets. Here are our top 5 safety tips to keep your fur baby happy and healthy during this festive holiday.

Hide the candy

We cannot stress enough how important it is to keep chocolates and other candies away from your pets. Chocolate ingestion can lead to vomiting, diarrhea, rapid breathing, and increased heart rate among other symptoms. Other types candy to be cautious of are candies that contains Xylitol (an artificial sweetener). Xylitol can cause a sudden drop in blood sugar, which can lead to loss of coordination or seizures.

Proper ID is key

Proper identification is important year-round. Halloween is no different. If your kitty or pup get spooked and take off, they may get lost and not be able to find their way home. The best way to get a lost pet returned is by having some sort of ID on them. Forms of ID are:

*Rabies Tags

*Personalized Dog Tags

*Microchips (make sure your information is up-to-date with the microchip provider)

Say “No” to open flames

Instead of lighting a candle in your jack-o-lanterns, invest in flameless candles. Curious kittens and rowdy pups may burn themselves on the open flame. If you don’t want to opt for the flameless candles, make sure when you have candles burning to keep a close eye on your pets. If you leave the room, blow out the candles or take your fur baby with you.

Safe & stylish costumes

You find the PERFECT costume for Fluffy this year but it is a little too small. Do you still put it on your pet or do you find a different costume? Our suggestion is to find a costume that fits them perfectly. If a costume is too small, is may obstruct their breathing and mobility. When picking out a costume, make sure that there are no pieces that your pet could chew off/choke on. Masks can obstruct sight and breathing, so try to stay away from costumes that require one. Also, try to get Fluffy accustomed to wearing the costume before the big night. This will allow him to feel comfortable and happy for the big day.

Keep your pets inside

You may be asking why this is important. Halloween can bring out a lot of tricksters to your otherwise calm and friendly neighborhood. Unfortunately, not everyone will leave an outside pet alone to enjoy the holiday in peace. So, we recommend keeping your pets (especially black cats) inside for a few days leading up to Halloween and a few days after the holiday.

We want you and your entire family to be able to enjoy Halloween without an emergency trip to your veterinarian. If you fear your pet has ingested any candy, part of their costume, or any holiday decorations, please contact your veterinarian immediately to see if medical treatment is necessary. If your clinic is not open, call Pet Poison Control immediately at (855) 764–7661 or visit their website at

Preventative Care for our Feline Friends

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Preventative Care for our Feline Friends

Kitties are masters at disguising illnesses and pain. That is why regular visits to the vet are so important for our feline friends. Not only do regular vet visits ensure that your pet is feeling 100%, they also help to confirm that there are no underlying issues that you may not be aware of. At your cat’s appointment, the doctor will do a physical exam, give vaccines if needed, prescribe parasite prevention, and take blood samples for lab work depending on your kitty’s age.

Physical Exam

Taking your cat to the vet once per year can help keep your kitty in tip-top shape. The doctor will do a head-to-tail exam to take-a-peek at your pet’s ears, eyes, and mouth. During the exam, he will look for any abnormalities, pain, and dental concerns. If your pet has any issues, the doctor will get your fur baby started on the proper medication.


Vaccines are a very important part of your pet’s health. They can protect your pet from viruses like Feline Leukemia, Feline Panleukopenia, and Rabies. While most vaccines are necessary for good health, the doctor will keep your pet’s age, health and lifestyle in mind when making vaccination decisions.

Parasite Prevention

The word “parasite” covers a wide range of critters from fleas and ticks to the different types of intestinal parasites. Did you know that 1 flea can lay up to 50 eggs per day? With that tid-bit of information, it is easy to understand how fleas can infest an environment extremely fast. Intestinal parasites and ticks can also post threats to our pets’ health too. That is why monthly prevention is so important. To test your cat for intestinal parasites, you will be asked to provide a stool sample less than 6 hours old. The veterinarian will look at the results and discuss which products are best suited for your pet.

Lab Work

Routine blood work checks for things our doctors can’t visually see during the wellness exam. It can tell them if your pet has diabetes, a thyroid problem, or some underlying infection.


Anxious Travel Concerns

Is your feline friend afraid of their carrier? Check out our blogs about how to choose the pur-fect carrier and carrier tips

2017 Practice Manager of the Year Finalist

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We are proud to announce that our manager, Amanda Inman, has been chosen as 1 of 10 national finalists for the 2017 Practice Manager of the Year award. This award is decided by a group of judges from dvm360, a leader in industry publications, and the Veterinary Hospital Managers Association.

Finalists were chosen based upon the answers to questions revolving around:

  • team motivation and management
  • leadership and decision making
  • lifelong learning
  • adapting to change

The finalists will be announced and have their stories displayed at a continuing education event in Kansas City, MO later this month. The winner will be announced in December at CVC San Diego, CA.

We have our fingers crossed for her, but she says that being a national finalist makes her feel like a winner already!

PMOY Finalist Article Link (click here)

Update on Dr. Hiss’ Health

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Pet Care Clinic would like to thank all of our clients for their patience and understanding when having to reschedule an appointment or procedure during the recent past.

After undergoing several procedures and tests, it has been determined that Dr. Hiss has a large Gastrointestinal Stromal Tumor (GIST). GISTs are uncommon tumors of the GI tract. Dr. Hiss’ GIST started in the outer wall of his stomach. There is no indication that this cancer has spread to any other organs.

After meeting with the oncologist, it was determined that the best course of treatment is to begin with a drug that targets the tumor to shrink it in size. Shrinking the tumor will make surgery easier when the time comes to remove it. Over the next few months, doctors will continue to monitor the progress of the treatment until deciding when the surgery is an option.

Dr. Hiss is feeling fine, and will continue to do what he loves, taking care of your pet family members!

Thank you to all of you who have sent cards, well wishes and prayers his way!

Easter Hazards

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Easter Hazards

While you and your family prepare for Easter weekend, it is important to keep your furry family members in mind. Beautiful decorations, flower arrangements, the wonderful smells from the kitchen, and the goodies in Easter baskets can pose threats to our pets. Here are a few things to keep in mind while preparing for the holiday.


We’ve said it once, but we will say it again. Keep chocolate and other candies away from your pets! If ingested, chocolate can cause vomiting, diarrhea, tremors, seizures, and other symptoms. The darker the chocolate, the worse it is for your pet. Any candy that contains an artificial sweetener (Xylitol) is also harmful to pets. Some symptoms of Xylitol poisoning are vomiting, weakness, lethargy, and seizures.


Whenever we feed our pets something that is not part of their normal diet, it can cause gastrointestinal upset. So what does that mean? It means that it may cause your pet to start vomiting or have diarrhea. There are foods that are worse for your pet than others. Some foods to keep out of reach are raisins, macadamia nuts, anything sweet, fatty meats, and meats with bones in them. Also, be sure to keep dough away from pets. If a pet ingests even a small amount of dough, it can rise in their stomach and cause issues. If your pet is on a prescription diet, it is important that you do not give them any other type of food. The doctor prescribed their special diet to aid in your pets overall health. Please, do not give them any table scraps.

Easter Grass

Plastic Easter grass is always a fun thing to put in Easter baskets and to decorate with. If your pet ingests Easter grass, it is important that you contact your veterinarian. Our pets cannot digest this, and it can cause a blockage. Signs to look out for are vomiting, diarrhea, decrease in appetite, lethargy, and stomach pain. If your pet cannot pass the Easter grass by themselves, it may require abdominal surgery.


There are plants and flowers that are extremely dangerous to our furry friends – some more than others. Lilies are especially toxic to cats. If any part of a Lily is ingested by a cat, it can result in kidney failure, vomiting, diarrhea, or even death. Some other symptoms include dehydration, lethargy, loss of appetite, and possibly seizures. The most dangerous types of Lilies are Easter Lilies, Tiger Lilies, Day Lilies, and Asiatic Lilies. Lily poisoning is not as common in dogs as in cats. However, if a large amount is ingested it may cause vomiting and diarrhea. So, if you decide to have a lily display this Easter, please make sure you put it in a spot that your cat & dog cannot get to.

We know it can be difficult to keep curious kitties and rowdy pups away from the things we discussed above. We just ask that you do your best to keep these hazards away from them so your entire family can enjoy the Easter holiday together. If your pet ingests anything that they aren’t supposed to, or starts exhibiting any strange symptoms, please call your veterinarian ASAP to see if medical attention is necessary.

If your pet eats anything not listed in this article, check out the website below:

Dental Treats that Actually Help Your Pet

By Clinic BlogNo Comments

We get asked all the time what we recommend for dental treats. There are so many different products available that it is hard to tell the good, quality products from everything else. Pet Care Clinic recommends products approved by the Veterinary Oral Health Council. So, when searching for products that are good for your pet’s dental health, look for products with the VOHC seal. The VOHC seal signifies that a product has gone through testing and has been proven to reduce plaque and tartar in cats and dogs.


We sell 2 products at the clinic that have the VOHC seal: Tartar Shield Soft Rawhide Chews for Dogs and Greenies for Cats. If you don’t have time to stop by the clinic to pick up one of these products, you can visit the Veterinary Oral Health Council’s website to see a complete list of every food and treat with their seal of approval.

Some of these products are sold in stores and others have to be purchased from a veterinary clinic, so make sure you read the list carefully to find out which ones you can find at grocery stores.

February Dental Contest via Our Facebook Page!

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February Dental Facebook Contest

“To ensure my pet’s dental health is in tip-top shape, I _________________”

In honor of February being National Pet Dental Health Month, Pet Care Clinic is giving away (1) bag of Tartar Shield Small Rawhide Chews & toothbrush and (1) Tartar Shield Cat Treats & toothbrush. The contest starts February 6th 12:00 A.M. and ends February 28th 11:59 P.M.

Canine                                                                                               Feline

(1) Bag of Tartar Shield Small Rawhide Chews                              (1) Bag of Tartar Shield Cat Treats

(1) Toothbrush                                                                                  (1) Toothbrush


  • To enter this contest, candidates must fill in the blank to the statement: “To ensure my pet’s dental health is in tip-top shape, I _________________”. We also ask that in your comment, you tell us your pet’s name and if your pet is a cat or a dog.
  • Entries are limited to (1) entry per pet.
  • Winners will be selected at random and will be contacted through Facebook, so please keep an eye on your Facebook notifications until the contest is over. Winners will be officially announced on our Facebook page and website mid to late March. If we do not hear from the winners after 10 days, we will move on to the next candidates.
  • For validation, winners must bring a photo ID as proof of identification. Winners will have their pictures taken with the gift baskets for our website and Facebook page.
  • Winners must be 18 years or older to enter.
  • Winners must pick up the dental treats from the clinic – we will not send it.
  • Prizes are non-transferrable and cannot be exchanged for cash.


This promotion is sponsored by Pet Care Clinic Inc. It is in no way sponsored, endorsed or administered by, or associated with, Facebook.

Valentine’s Day Safety Tips for Your Pet

By Clinic BlogNo Comments

With Valentine’s Day being right around the corner, people are already buying gifts, candies, and making dinner plans for this special day. Do you know which flowers or candies to keep away from your pets? We have compiled a list of safety tips to keep everyone in the family healthy, happy, and feeling loved.

1)      Chocolate – Keep chocolate tucked away where your pets cannot get into them. Chocolate can cause vomiting, diarrhea, hyperactivity, seizures, and elevated heart rates in both cats and dogs. Remember – the darker the chocolate, the more dangerous it is to your pets.
2)      Valentine’s Day Bouquets – There are some flowers that can be toxic to our fur babies.

 *Lilies are especially toxic to cats. The ingestion of just 2 or 3 petals can cause sudden kidney failure. Some common signs to look for in your cat are vomiting, diarrhea, seizures, hiding, and lethargy. For dogs, Lilies are not as poisonous. Ingestion by a dog may only cause mild gastrointestinal upset.

 *Roses are not known to be toxic to pets, but they can cause other issues. The thorns on roses can cause trauma to your pet’s mouth or paws. Some signs to look for are drooling, pawing at the mouth, vomiting, diarrhea, abdominal pain, and lethargy.

If you would like a full list of toxic/non-toxic flowers, visit the link below. Our friends at ASPCA have compiled a list for you:

3)      Xylitol – Xylitol is an artificial sweetener in treats such as sugar-free gum, some candy, and baked goods. In dogs, this sweetener can cause vomiting, uncoordinated walking, collapsing, and seizures. If large amounts are ingested, it can cause liver failure.

4)      Candles – If you are enjoying a romantic candlelight dinner, keep an eye on the candles. If you leave a room with a burning candle, blow it out. A curious kitten or rowdy pup could knock it over and start a fire or burn themselves. Our suggestion is to get flameless candles. They are safe and last longer than a real candle.

5)      Gifts – After you are done unwrapping gifts, make sure you throw everything away. Ribbons and wrapping paper could be a choking hazard to your pets, or become lodged in the intestine.

6)      Alcohol – Do not leave cups of alcohol sitting out if you are not in the room. Even a small amount of alcohol can cause a lot of different issues. Some of the symptoms could be vomiting, diarrhea, no coordination, difficulty breathing, and tremors.

If your pet is showing any of the symptoms above, please give us a call. We will discuss your concerns with our doctors and see what they recommend to do next.